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REVIEWS


Traveller rating (overall)

Based on 58 traveller reviews

4

82% Travellers recommended this hotel
4.5
Location
4
Rooms
4.5
Service
4
Value
4.5
Cleanliness

4

Nice and clean with dinner included

Wednesday, March 05, 2014, Stockholm, Asa74

Had a bit of a mishap as I booked a room the same day via phone to the centralized booking. The hotel had not received it. Although I had a confirmation text message on the phone I was greeted with...

Had a bit of a mishap as I booked a room the same day via phone to the centralized booking. The hotel had not received it. Although I had a confirmation text message on the phone I was greeted with suspicion. That aside, the room was clean and quite spacious and dinner was satisfactory. I recommend it.
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5

Bergmästaren, Falun

Monday, December 30, 2013, , Tony W

Nice and clean. Cosy atmosphere. I liked the "fika" in the lobby and the dinner buffet. Staff very polite and service minded. Close to city center and only 2.5 km walk from Lugnet Arena, where our...

Nice and clean. Cosy atmosphere. I liked the "fika" in the lobby and the dinner buffet. Staff very polite and service minded. Close to city center and only 2.5 km walk from Lugnet Arena, where our daughter had a floor ball tournament.
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3

Average hotel but great free buffé

Thursday, December 20, 2012, Orebro, Sweden, gelkr

Standard hotel i the centre of Falun close to shopping and resturans. The rooms are of good size but my room no 705 was smelling so bad - almost like it used to be a smokers room 10 years ago but...

Standard hotel i the centre of Falun close to shopping and resturans. The rooms are of good size but my room no 705 was smelling so bad - almost like it used to be a smokers room 10 years ago but still the hotel didn´t manage to clean out the smell. The best thing about this hotel must be the free included dinner buffé that had nice sallads, wonderful soup, okey main dish and dito desert. The same goes for the breakfast, well prepared and plenty to choose from. Also plus for the service minded staff in the dinner hall.
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4

Good value

Wednesday, October 10, 2012, gloucestershire, eldonista

We got a decent-sized room, with bath-tub, overlooking Trotzgatan, but reasonably quiet. Breakfast buffet had a good choice, including numerous organic options, and the complimentary evening buffet...

We got a decent-sized room, with bath-tub, overlooking Trotzgatan, but reasonably quiet. Breakfast buffet had a good choice, including numerous organic options, and the complimentary evening buffet was good too. Staff were helpful and all were OK with English. The hotel is conveniently located for the centre of Falun or visiting the copper mining museum and it was not too hard to get out to the Carl Larsson house by local bus.
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2

As ordinary as it could be

Saturday, September 29, 2012, Stockholm, Sweden, Homevalley55

I have stayed a number of times at this hotel. However, the reception staff always asks me if this is my first visit. Being in year 2012, I surely believed that every hotel had a register telling...

I have stayed a number of times at this hotel. However, the reception staff always asks me if this is my first visit. Being in year 2012, I surely believed that every hotel had a register telling them which customers are “frequent” visitors or not. I believe that every traveler returning to a hotel would like to be greeted as a returning guest. The standard of the rooms is very varied, and I feel it is like a lottery when it comes to what kind of room you’ll get. This time, the first room given to me was disturbed by noise from a ventilator system outside/next to the room. The second room showed up not to be cleaned and put in order. The third room: Bingo (though a very ordinary one). I really like the Clarion Collection concept, i e when the hotel includes an evening buffet in the room rate. This evening the main course was very good salmon (whole sides of salmon), baked in the oven. Accompanied by a variety of other items, among them some meat dish, potatoes, salads, dressings, bread etc. The breakfast though, I found quite ordinary. As I, so to say, find the whole hotel establishment to be.
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