Quality Hotel Saga

Hotellet är ihopbyggt av flera fastigheter och med lite otur så hamnar du i en gammal del med rätt tråkiga rum. Stora rum visserligen, men inte speciellt ombonat. Bra läge i centrum. Min vistelse var kort, bara över natten men nästa gång väljer jag tyvärr något annat hotell.

There is no other quality at this hotel than room price and receptionist's suit. Worst was the heat of the room. It was hot like a sauna. Location middle of city, if you keep window open, you willwoke up because of noise of drunk people, who are going home from bars at 3:00 am. Garage was tiny with horrible ramp to drive out. You have to take fast and burn tires to get out. The breakfast was normal, but I prefer fried egg separate from bacon. And finally, I lost my appetite when saw waiter's dirty clothes. In a high-quality hotel, waiters have clean dress and clumsy waiters will be silenced on the kitchen. At evening, no restaurant services for customers, only for groups. The room was clean, but from 70's decor. At the reception I got an arrogant service. The reception was not customer friendly. From 230€ per night, I expected a better quality and service.

We stayed one night before catching the Hurtigruten around midnight the next evening. The free breakfast had many choices and was delicious. The staff were very helpful at storing our luggage after checking out in the morning so we could explore Tromso. Later, they were gracious at allowing us to participate in their evening waffle buffet even though we had already checked out. They have an extremely comfortable quiet private lobby with a TV for relaxing during a long evening before leaving for the cruise. The hotel room was large and comfortable with fantastic views of the water and the cathedral. All the major sites, including the wonderful Polar Museum, and Hurtigruten boat dock, were within walking distance. The airport bus drops you off less than one block from the hotel. The price was also very affordable.

Good accommodation and very friendly staff. Free waffles every afternoon between 3.00 and i think 5.30. Breakfast to suit your preferences as much as you want and as many waffles as you like in the afternoon. Clean comfortable and very friendly.

Location downtown near visitors center and waterfront was excellent. All interactions with the staff was incredible. Everyone went out of their way to assist and be helpful. Breakfast had many options and was plentiful and tasteful.