The hotel's name is QUALITY Resort and SPA, it charged us ca 411 euro for a standart room for to persons. The spa-package for 2015 with all inclusive showed one price online and the other one (higher)...
The hotel's name is QUALITY Resort and SPA, it charged us ca 411 euro for a standart room for to persons. The spa-package for 2015 with all inclusive showed one price online and the other one (higher) when we booked via email.
We got the breakfast (which was very good!) and dinner included. The dinner had two main dishes to choose from and when we ordered one they said they have run out of it.... That is disappointing, especially when they JUST have two choices at the menu.
We didn't also get the opportunity to get any spa treatments, because the hotel didn't have enough staff to do the treatments (and it's a spa hotel). It was full booked more than a week before... We could use the facilities though, but noticed quickly that nothing were properly cleaned there. There was sand in both inside and outside jacuzzi, the glass walls were dirty, the sauna was badly maintained. It felt like the management didn't care so much about keeping the hotel "in shape".
The standart room for two people had just one chair, table, 150cm double bed (we asked for to single beds) and no mini bar/fridge. The receptionist said that standart rooms at the hotel don't have minibars or fridges... And in general I think that the staff should have been more helpful. When we were checking in the staff didn't give us any information about the hotel: where and when the breakfast was, where was the spa and pool, or gym. We had to walk around the hotel trying to find everything out by ourselves.
I can't say that the hotel was so bad. It is just when you pay rather much money for a weekend at a quality spa hotel you expect much more than we actually got.
What I liked most about the hotel are the location (at the fjord - beautiful at any weather) and breakfast (lots of choice, everything is fresh and tasty).
But next time I want a SPA-weekend - I will find another hotel.