It is a good property with absolutely no service orientation. I reached hotel around 1 PM . Since I had requested for early check in , I thought it is OK. The stiff faced receptionist told me that...
It is a good property with absolutely no service orientation. I reached hotel around 1 PM . Since I had requested for early check in , I thought it is OK. The stiff faced receptionist told me that they did not receive my request. When I requested him about any possibility of early check in ,the receptionist told me rooms are not ready till 3 PM. I requested him about possibility of at least one room getting ready. It looked to me that he was annoyed with my request , responded to me by saying " Didn't you read in your e mail that check in time is 3 PM". Having travelled across the globe, I asked him again , When I further insisted, then he told me that if I need room immediately, I need to upgrade my room. Since I was so tired , I went ahead with my upgrade paying hefty sum. His total lack of empathy and service orientation increased my pain much more than the additional money I was forced to pay.
When I came down for lunch, I saw the place was full. I was surprised. I tried to go there . One person told me that it is lunch place for office employees of a company which is attached to hotel. Then I saw that the building has two different entrances . one entrance will lead you to some office and another entrance is to hotel.So careful when you want to take little walk around the lobby .
Rooms are small and with minimum amenities. They have standard Lux shower gel but when i tried to use it , it was empty . similarly hand tissue box was also empty. This reflected the quality of house keeping .
Breakfast spread was good. Restaurant has limited choice with exorbitant prices.
It is close to beach other than that there is nothing interesting close to hotel . In winter it is a difficult place. In case you need to have some thing to bite , you can walk to Statoil gas station which is about 1 km.
If you are a seasoned traveller and If you have choice , please avoid this hotel.