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OMDÖMEN


Genomsnittligt besöksbetyg,

baserat på 103 gästomdömen.

4

72% gäster rekommenderade detta hotell.
4
Läge
4
Rum
4
Service
4
Standard
4,5
Renlighet

4

Schysst hotell i Fornebu

den 30 september 2013, Stockholm, Sverige, Helenatyckertill

Jag har bott här många gånger och känner mig som hemma. De har en snygg lounge och erbjuder bra service. Rummen är fina och fräscha. Ofta mycket folk i foajen och baren, men rummen är tysta. Bra gym ...

Jag har bott här många gånger och känner mig som hemma. De har en snygg lounge och erbjuder bra service. Rummen är fina och fräscha. Ofta mycket folk i foajen och baren, men rummen är tysta. Bra gym. Restaurangen är helt ok. De har även Waynes coffee.
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5

Berra

den 21 november 2012, Linköping, Sverige, Berndt J

Waow vilket fint hotel. Fräscht, rent o snyggt. Mycket trevlig och hjälpsam personal. Superfin utsikt ifrån vårat rum över havet. Kan verkligen varmt rekommendera detta. 1 min gång avstånd till ...

Waow vilket fint hotel. Fräscht, rent o snyggt. Mycket trevlig och hjälpsam personal. Superfin utsikt ifrån vårat rum över havet. Kan verkligen varmt rekommendera detta. 1 min gång avstånd till busshåll plats som tar dig till Oslo centrum på ca 10 min.
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5

Wayne's Coffee lifts the hotel!

den 12 mars 2012, Malmö, Sverige, Tony I

Superfint hotell, defenitivt utanför Oslo S en av de bättre! Sen att det är helt nytt gör inte saken sämre!

Superfint hotell, defenitivt utanför Oslo S en av de bättre! Sen att det är helt nytt gör inte saken sämre!
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5

Enjoyable stay

den 13 mars 2014, Luton, marktu

Happy staff without being over the top. A clean, well presented hotel with everything a business traveller requires. Very close to my place of business. Lovely view of the lake. I thing having the ...

Happy staff without being over the top. A clean, well presented hotel with everything a business traveller requires. Very close to my place of business. Lovely view of the lake. I thing having the sun out also helped !!
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3

Good property but bad service

den 19 februari 2014, UK, globalTravelbee

It is a good property with absolutely no service orientation. I reached hotel around 1 PM . Since I had requested for early check in , I thought it is OK. The stiff faced receptionist told me that ...

It is a good property with absolutely no service orientation. I reached hotel around 1 PM . Since I had requested for early check in , I thought it is OK. The stiff faced receptionist told me that they did not receive my request. When I requested him about any possibility of early check in ,the receptionist told me rooms are not ready till 3 PM. I requested him about possibility of at least one room getting ready. It looked to me that he was annoyed with my request , responded to me by saying " Didn't you read in your e mail that check in time is 3 PM". Having travelled across the globe, I asked him again , When I further insisted, then he told me that if I need room immediately, I need to upgrade my room. Since I was so tired , I went ahead with my upgrade paying hefty sum. His total lack of empathy and service orientation increased my pain much more than the additional money I was forced to pay. When I came down for lunch, I saw the place was full. I was surprised. I tried to go there . One person told me that it is lunch place for office employees of a company which is attached to hotel. Then I saw that the building has two different entrances . one entrance will lead you to some office and another entrance is to hotel.So careful when you want to take little walk around the lobby . Rooms are small and with minimum amenities. They have standard Lux shower gel but when i tried to use it , it was empty . similarly hand tissue box was also empty. This reflected the quality of house keeping . Breakfast spread was good. Restaurant has limited choice with exorbitant prices. It is close to beach other than that there is nothing interesting close to hotel . In winter it is a difficult place. In case you need to have some thing to bite , you can walk to Statoil gas station which is about 1 km. If you are a seasoned traveller and If you have choice , please avoid this hotel.

Owner response

den 26 februari 2014

Dear guest, Thank you for your review. Firstly, I want to apologize for not fulfilling your expectations. Your comments about the service and information from the staff is noted and will be put in action. This is not how we wish to be perceived by our guests. We hope that you will give us a chance to change this impression of the hotel and that you will stay with us again

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